Terms of Service

Last Updated: September 6, 2026

Last Updated: September 6, 2026

Effective Date: September 6, 2026

These Terms of Service ("Terms") govern access to and use of the websites, digital properties, portals, communication systems, software, SaaS tools, CRM systems, automation systems, artificial intelligence systems, and other services operated, provided, managed, or made available by Stratton Media Solutions LLC ("Stratton," "we," "us," or "our").

By accessing or using our website, submitting information through our forms, interacting with our systems, purchasing services, or otherwise using our digital properties or services, you acknowledge and agree to these Terms.

1 ELIGIBILITY

You must be at least eighteen (18) years old, or the legal age of majority in your jurisdiction, and legally capable of entering into binding agreements to use our services.

If you use our services on behalf of a business or other organization, you represent that you have authority to act on behalf of and bind that organization where applicable.

2 SERVICES

Stratton is a strategic growth agency that may provide services including, but not limited to:

  • Website design, development, implementation, and management
  • E-commerce and digital infrastructure
  • Website maintenance and optimization
  • CRM implementation, configuration, and management
  • Business automation and workflow development
  • Funnel development and optimization
  • Email and SMS marketing systems
  • Email and SMS campaign management
  • Artificial intelligence and AI-assisted systems
  • Voice AI and communication systems
  • API and third-party integrations
  • Lead generation and lead intelligence services
  • Advertising strategy, implementation, and management
  • Search engine optimization ("SEO")
  • Geographic and AI search visibility optimization ("GEO")
  • Analytics, tracking, reporting, and optimization
  • Customer acquisition and nurture systems
  • Virtual assistant and sales-support systems
  • Business consulting and strategic growth services
  • SaaS and white-label software solutions
  • Client portals, dashboards, and related technology
  • Custom digital, marketing, operational, or growth solutions

Services may be offered individually, as packaged services, as recurring services, or through custom scopes based on client needs.

The availability, features, pricing, and scope of services may change from time to time.

3 CLIENT AGREEMENTS AND ORDER OF PRECEDENCE

Paying clients may be required to execute or accept separate agreements, proposals, statements of work, addenda, order forms, invoices, subscription terms, advertising disclosures, or other written agreements.

Those documents may establish additional or different terms regarding scope, payment, ownership, responsibilities, cancellation, intellectual property, advertising, performance compensation, confidentiality, liability, and other matters.

If a conflict exists between these Terms and a separately executed written agreement governing services provided to a client, the separately executed agreement shall control with respect to that conflict.

These website Terms are not intended to replace a signed client Services Agreement or applicable addendum.

4 CUSTOM SERVICES AND SCOPE

Certain Stratton services are custom quoted based on complexity, workload, platforms, integrations, campaign frequency, technical requirements, business size, ongoing management requirements, or other scope considerations.

A custom quote applies only to the services and scope identified in the applicable proposal, invoice, agreement, or written communication.

Additional work or material changes in scope may require additional fees or a revised scope of work.

5 CLIENT RESPONSIBILITIES

Clients and users are responsible for providing timely, complete, and accurate information reasonably necessary for Stratton to perform agreed services.

Clients remain responsible for their businesses, products, services, pricing, claims, offers, regulatory obligations, customer relationships, legal compliance, and final business decisions.

Clients are also responsible for obtaining any legally required permissions, licenses, disclosures, approvals, and consents associated with their business activities and materials supplied to Stratton.

Delays caused by missing information, approvals, access credentials, content, assets, or other client dependencies may affect timelines and performance.

6 ACCEPTABLE USE

You may not use Stratton websites, systems, software, services, or digital properties to:

  • Violate applicable laws or regulations
  • Engage in fraud, deception, harassment, or unlawful activity
  • Distribute malware or malicious code
  • Attempt unauthorized access to accounts or systems
  • Interfere with security or platform functionality
  • Circumvent access restrictions
  • Misrepresent your identity or affiliation
  • Abuse messaging, email, calling, AI, or automation systems
  • Infringe intellectual property or privacy rights
  • Scrape, clone, reproduce, reverse engineer, or improperly extract proprietary systems or materials
  • Use our infrastructure to distribute unlawful or unauthorized communications

We may restrict or terminate access when we reasonably believe our systems or services are being misused.

7 INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, Stratton retains all rights in its pre-existing and independently developed intellectual property, including its branding, processes, methodologies, templates, frameworks, strategies, workflows, automation structures, system architecture, documentation, training materials, software configurations, reusable components, AI systems, prompts, operational methods, and proprietary business materials.

Ownership of client-specific deliverables may be governed separately by the applicable Services Agreement, proposal, statement of work, or other written agreement.

Nothing in these Terms transfers ownership of Stratton's underlying intellectual property merely because it is incorporated into or used in connection with a client engagement.

8 CLIENT CONTENT AND MATERIALS

Clients may provide Stratton with logos, photographs, videos, text, customer information, databases, trademarks, creative materials, product information, advertising materials, or other content.

By providing such materials, the client represents that it owns the materials or has sufficient permission to authorize their use.

Clients remain responsible for the legality, accuracy, licensing, and intellectual-property status of materials they provide.

9 THIRD-PARTY SERVICES AND PLATFORMS

Stratton services may depend upon or integrate with third-party platforms and providers, including CRM systems, hosting providers, payment processors, advertising platforms, search engines, analytics providers, communication providers, AI systems, APIs, software platforms, and other technology vendors.

Stratton does not control these third parties and cannot guarantee their continued availability, pricing, functionality, policies, performance, security, or compatibility.

Third-party providers may change features, pricing, APIs, policies, algorithms, account requirements, or access without notice.

Stratton is not responsible for losses or interruptions caused solely by third-party systems outside our reasonable control.

10 THIRD-PARTY COSTS

Unless expressly stated otherwise, third-party expenses may be separate from Stratton's service fees.

These expenses may include advertising spend, domain registrations, hosting, software subscriptions, CRM charges, communication usage, SMS or email usage, AI usage, APIs, premium integrations, applications, payment-processing fees, or other third-party costs.

Responsibility for these expenses may be further defined in the applicable client agreement, proposal, or invoice.

11 ADVERTISING AND MARKETING

Advertising and marketing performance is affected by numerous factors outside Stratton's control, including market conditions, competition, consumer behavior, budgets, platform algorithms, business reputation, pricing, sales performance, creative performance, landing pages, inventory, and client responsiveness.

Advertising services may also be subject to separate Additional Advertising Disclosures, agreements, or performance-compensation terms.

Clients remain responsible for ensuring that their products, services, offers, claims, disclosures, and business practices comply with applicable law and industry-specific requirements.

12 EMAIL, SMS, CALLING, AND COMMUNICATION SYSTEMS

Stratton may implement or manage email, SMS, calling, voicemail, CRM, AI-assisted, or automated communication systems.

Clients using these systems are responsible for maintaining legally sufficient consent and authorization to communicate with their customers, leads, or contacts where required.

Clients must not knowingly provide Stratton with unlawfully obtained contact lists or direct Stratton to send communications prohibited by applicable law or platform policy.

Stratton may decline or suspend communication activities that present material legal, compliance, deliverability, platform, or reputational risk.

13 ARTIFICIAL INTELLIGENCE AND AUTOMATION

Stratton may use artificial intelligence, machine learning, automated decision tools, generative AI, voice AI, AI-assisted analysis, or automated workflows when providing services.

AI-generated or AI-assisted outputs may occasionally contain inaccuracies, omissions, unexpected results, or technical errors.

AI and automation systems are tools and are not substitutes for professional legal, financial, medical, regulatory, or other licensed advice.

Clients remain responsible for reviewing material business decisions and regulated communications where appropriate.

14 BETA AND EXPERIMENTAL FEATURES

Certain technologies, integrations, AI systems, workflows, or features may be experimental, developmental, beta, early-access, or newly released.

Such features may change, malfunction, become unavailable, or produce unexpected results.

Stratton may modify, replace, discontinue, or restrict experimental features at its discretion.

15 NO GUARANTEE OF RESULTS

Stratton does not guarantee specific business outcomes.

Without limitation, Stratton does not guarantee:

  • Revenue or profit
  • Number or quality of leads
  • Sales or conversion rates
  • Advertising return
  • Customer acquisition costs
  • Search rankings
  • Website traffic
  • Social engagement
  • Email or SMS performance
  • AI performance
  • Business growth
  • Platform approval
  • Account availability
  • Specific implementation timelines unless expressly guaranteed in writing

Any projections, examples, forecasts, estimates, case studies, strategies, or anticipated outcomes are illustrative and should not be interpreted as guarantees.

16 PLATFORM AND SYSTEM AVAILABILITY

Stratton does not guarantee uninterrupted, continuous, secure, or error-free operation of websites, portals, CRM systems, communication platforms, automation systems, SaaS platforms, integrations, APIs, AI systems, or other technology.

Maintenance, third-party outages, platform changes, cyber incidents, technical failures, or events outside Stratton's reasonable control may temporarily affect availability.

17 PAYMENTS AND BILLING

Pricing may include one-time implementation fees, project fees, recurring monthly fees, subscription fees, custom service fees, usage-based fees, performance-based compensation, or other agreed charges.

Specific payment obligations are governed by the applicable proposal, invoice, subscription, Services Agreement, addendum, or other written agreement.

Unless expressly stated otherwise, third-party costs and advertising spend are separate from Stratton's management or service fees.

Failure to make required payments may result in suspension, limitation, or termination of affected services, subject to any applicable written agreement.

18 RECURRING SERVICES

Certain services may be provided on a recurring basis.

Recurring services may include ongoing management, optimization, monitoring, maintenance, campaign management, CRM management, email or SMS marketing, advertising management, SEO/GEO services, software access, or other continuing support.

Pricing, billing frequency, renewal, cancellation requirements, and scope are governed by the applicable client agreement, proposal, invoice, or subscription terms.

19 CANCELLATION AND TERMINATION

Cancellation and termination rights for paying clients are governed primarily by their applicable Services Agreement, proposal, subscription terms, or other written agreement.

Stratton may suspend or terminate access to services or systems for material nonpayment, unlawful activity, misuse, security concerns, material contractual violations, or other grounds permitted under an applicable agreement or law.

Termination does not automatically eliminate payment obligations or liabilities incurred before the effective termination date.

20 COMMUNICATIONS WITH STRATTON

When you provide contact information or expressly request communications from Stratton, we may contact you through the methods and for the purposes authorized by you, which may include email, telephone, SMS/text messaging, voicemail, social media messaging, CRM communications, or automated systems.

Marketing communications are subject to applicable consent requirements and available opt-out mechanisms.

Consent to receive marketing communications is not a condition of purchasing services unless expressly permitted by law.

21 ELECTRONIC TRANSACTIONS AND SIGNATURES

You consent to conducting transactions electronically where permitted by law.

Electronic signatures, digital acceptances, online approvals, checkbox acknowledgments, electronically executed contracts, and other electronic records may have the same legal effect as traditional paper records and signatures to the extent permitted by applicable law.

22 REFERRALS, AFFILIATES, AND THIRD-PARTY RELATIONSHIPS

Stratton may recommend, refer, integrate, resell, white-label, partner with, or otherwise work with third-party businesses, contractors, software providers, platforms, or service providers.

Stratton may receive referral fees, commissions, revenue shares, service compensation, or other financial benefits from certain relationships.

Unless expressly stated otherwise, third parties remain responsible for their own products, services, representations, performance, and conduct.

23 INDEPENDENT CONTRACTORS AND SERVICE PROVIDERS

Stratton may use employees, independent contractors, strategic partners, vendors, specialists, or other service providers to assist in delivering services.

Use of such providers does not necessarily create a direct contractual relationship between the client and the provider.

24 PRIVACY AND DATA

Use of Stratton websites and systems is also governed by Stratton's Privacy Policy.

Certain services may involve processing information through third-party systems, including CRM providers, hosting services, communication providers, analytics platforms, payment processors, AI providers, and other technology services.

Users and clients are responsible for reviewing applicable privacy requirements associated with their own businesses and customer data.

25 SECURITY

Stratton may implement commercially reasonable safeguards appropriate to the systems and services it manages.

However, no website, software platform, cloud service, communication network, database, or internet-based system can be guaranteed completely secure.

Users are responsible for protecting their credentials and promptly reporting suspected unauthorized access.

26 DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, Stratton's websites, systems, software, services, AI tools, automations, portals, dashboards, content, and materials are provided "AS IS" and "AS AVAILABLE."

Stratton disclaims warranties not expressly provided in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent such disclaimers are permitted by law.

27 LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Stratton Media Solutions LLC and its owners, members, employees, contractors, affiliates, partners, and service providers shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to use of the website, systems, or services.

This may include, without limitation, loss of profits, revenue, data, business opportunities, goodwill, or business interruption.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Any additional liability limitations applicable to paying clients may be established by their Services Agreement or other written agreement.

28 INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Stratton Media Solutions LLC and its owners, members, employees, contractors, affiliates, partners, and service providers from third-party claims, liabilities, losses, damages, costs, or expenses arising from or relating to your unlawful use of Stratton services, content or materials you provide, infringement of third-party rights, violation of applicable law, or material violation of these Terms.

Additional indemnification obligations may apply under a separate client agreement.

29 FORCE MAJEURE

Stratton shall not be responsible for delays, interruptions, or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, power failures, internet outages, cyber incidents, labor disruptions, government actions, wars, civil disturbances, epidemics, platform outages, telecommunications failures, third-party service failures, or similar events.

30 COPYRIGHT AND INTELLECTUAL PROPERTY COMPLAINTS

If you believe material hosted or used by Stratton infringes your copyright or other intellectual property rights, please contact:

info@strattonmediasolutions.com

Please provide sufficient information to identify the allegedly infringing material and the rights you believe have been violated.

31 SUSPENSION OF ACCESS

Stratton may suspend or restrict access to websites, software, portals, communication systems, or other services when reasonably necessary to address security threats, misuse, nonpayment, legal requirements, system integrity, or material violations of applicable agreements.

Where appropriate and commercially reasonable, Stratton may provide notice or an opportunity to resolve the issue.

32 MODIFICATIONS TO SERVICES

Stratton may modify, improve, replace, discontinue, restructure, or introduce services, technologies, packages, systems, or features.

Nothing on the website guarantees that a particular service, feature, integration, platform, technology, or pricing structure will remain available indefinitely.

Existing contractual commitments remain subject to their applicable written agreements.

33 MODIFICATIONS TO THESE TERMS

Stratton may update these Terms periodically.

When material changes are made, the "Last Updated" date at the top of this page will be revised.

Continued use of the website or applicable services after updated Terms become effective constitutes acceptance to the extent permitted by law.

Changes to these website Terms do not retroactively modify a separately executed client agreement unless that agreement expressly provides otherwise.

34 SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

35 WAIVER

Failure by Stratton to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

36 ASSIGNMENT

You may not assign your rights or obligations under these Terms without Stratton's prior written consent where consent is legally permitted to be required.

Stratton may assign or transfer its rights or obligations in connection with a merger, acquisition, restructuring, sale of assets, change in control, or other lawful business transaction, subject to applicable law and any controlling written agreement.

37 INFORMAL DISPUTE RESOLUTION

Before initiating formal dispute proceedings, the parties agree to make a reasonable good-faith effort to resolve the dispute informally.

Written notice of a dispute may be sent to:

info@strattonmediasolutions.com

Nothing in this section prevents either party from seeking relief where immediate legal action is permitted or necessary.

38 ARBITRATION AND CLASS ACTION WAIVER

To the extent permitted by applicable law and except where a controlling written agreement provides otherwise, disputes arising from or relating to these Terms that cannot be resolved informally shall be resolved through binding arbitration in Colorado.

To the extent legally enforceable, disputes shall be brought on an individual basis and not as part of a class, collective, consolidated, or representative action.

Any arbitration provision shall be interpreted and enforced subject to applicable federal and Colorado law.

39 GOVERNING LAW

These Terms shall be governed by the laws of the State of Colorado and applicable federal law, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any matter not subject to enforceable arbitration shall be brought in a court of competent jurisdiction as permitted by applicable law and any controlling written agreement.

40 ENTIRE WEBSITE TERMS

These Terms, together with Stratton's Privacy Policy and any other policies expressly incorporated by reference, constitute the terms governing general use of Stratton's website and digital properties.

For paying clients, the applicable Services Agreement, proposal, statement of work, addendum, subscription terms, invoice terms, and other executed agreements may supplement or supersede portions of these Terms.

41 CONTACT INFORMATION

Stratton Media Solutions LLC

info@strattonmediasolutions.com strattonmediasolutions.com

Questions regarding these Terms may be directed to the email address above.

11 ADVERTISING AND MARKETING

Advertising and marketing performance is affected by numerous factors outside Stratton's control, including market conditions, competition, consumer behavior, budgets, platform algorithms, business reputation, pricing, sales performance, creative performance, landing pages, inventory, and client responsiveness.

Advertising services may also be subject to separate Additional Advertising Disclosures, agreements, or performance-compensation terms.

Clients remain responsible for ensuring that their products, services, offers, claims, disclosures, and business practices comply with applicable law and industry-specific requirements.

12 EMAIL, SMS, CALLING, AND COMMUNICATION SYSTEMS

Stratton may implement or manage email, SMS, calling, voicemail, CRM, AI-assisted, or automated communication systems.

Clients using these systems are responsible for maintaining legally sufficient consent and authorization to communicate with their customers, leads, or contacts where required.

Clients must not knowingly provide Stratton with unlawfully obtained contact lists or direct Stratton to send communications prohibited by applicable law or platform policy.

Stratton may decline or suspend communication activities that present material legal, compliance, deliverability, platform, or reputational risk.

13 ARTIFICIAL INTELLIGENCE AND AUTOMATION

Stratton may use artificial intelligence, machine learning, automated decision tools, generative AI, voice AI, AI-assisted analysis, or automated workflows when providing services.

AI-generated or AI-assisted outputs may occasionally contain inaccuracies, omissions, unexpected results, or technical errors.

AI and automation systems are tools and are not substitutes for professional legal, financial, medical, regulatory, or other licensed advice.

Clients remain responsible for reviewing material business decisions and regulated communications where appropriate.

14 BETA AND EXPERIMENTAL FEATURES

Certain technologies, integrations, AI systems, workflows, or features may be experimental, developmental, beta, early-access, or newly released.

Such features may change, malfunction, become unavailable, or produce unexpected results.

Stratton may modify, replace, discontinue, or restrict experimental features at its discretion.

15 NO GUARANTEE OF RESULTS

Stratton does not guarantee specific business outcomes.

Without limitation, Stratton does not guarantee:

  • Revenue or profit
  • Number or quality of leads
  • Sales or conversion rates
  • Advertising return
  • Customer acquisition costs
  • Search rankings
  • Website traffic
  • Social engagement
  • Email or SMS performance
  • AI performance
  • Business growth
  • Platform approval
  • Account availability
  • Specific implementation timelines unless expressly guaranteed in writing

Any projections, examples, forecasts, estimates, case studies, strategies, or anticipated outcomes are illustrative and should not be interpreted as guarantees.

16 PLATFORM AND SYSTEM AVAILABILITY

Stratton does not guarantee uninterrupted, continuous, secure, or error-free operation of websites, portals, CRM systems, communication platforms, automation systems, SaaS platforms, integrations, APIs, AI systems, or other technology.

Maintenance, third-party outages, platform changes, cyber incidents, technical failures, or events outside Stratton's reasonable control may temporarily affect availability.

17 PAYMENTS AND BILLING

Pricing may include one-time implementation fees, project fees, recurring monthly fees, subscription fees, custom service fees, usage-based fees, performance-based compensation, or other agreed charges.

Specific payment obligations are governed by the applicable proposal, invoice, subscription, Services Agreement, addendum, or other written agreement.

Unless expressly stated otherwise, third-party costs and advertising spend are separate from Stratton's management or service fees.

Failure to make required payments may result in suspension, limitation, or termination of affected services, subject to any applicable written agreement.

18 RECURRING SERVICES

Certain services may be provided on a recurring basis.

Recurring services may include ongoing management, optimization, monitoring, maintenance, campaign management, CRM management, email or SMS marketing, advertising management, SEO/GEO services, software access, or other continuing support.

Pricing, billing frequency, renewal, cancellation requirements, and scope are governed by the applicable client agreement, proposal, invoice, or subscription terms.

19 CANCELLATION AND TERMINATION

Cancellation and termination rights for paying clients are governed primarily by their applicable Services Agreement, proposal, subscription terms, or other written agreement.

Stratton may suspend or terminate access to services or systems for material nonpayment, unlawful activity, misuse, security concerns, material contractual violations, or other grounds permitted under an applicable agreement or law.

Termination does not automatically eliminate payment obligations or liabilities incurred before the effective termination date.

20 COMMUNICATIONS WITH STRATTON

When you provide contact information or expressly request communications from Stratton, we may contact you through the methods and for the purposes authorized by you, which may include email, telephone, SMS/text messaging, voicemail, social media messaging, CRM communications, or automated systems.

Marketing communications are subject to applicable consent requirements and available opt-out mechanisms.

Consent to receive marketing communications is not a condition of purchasing services unless expressly permitted by law.

21 ELECTRONIC TRANSACTIONS AND SIGNATURES

You consent to conducting transactions electronically where permitted by law.

Electronic signatures, digital acceptances, online approvals, checkbox acknowledgments, electronically executed contracts, and other electronic records may have the same legal effect as traditional paper records and signatures to the extent permitted by applicable law.

22 REFERRALS, AFFILIATES, AND THIRD-PARTY RELATIONSHIPS

Stratton may recommend, refer, integrate, resell, white-label, partner with, or otherwise work with third-party businesses, contractors, software providers, platforms, or service providers.

Stratton may receive referral fees, commissions, revenue shares, service compensation, or other financial benefits from certain relationships.

Unless expressly stated otherwise, third parties remain responsible for their own products, services, representations, performance, and conduct.

23 INDEPENDENT CONTRACTORS AND SERVICE PROVIDERS

Stratton may use employees, independent contractors, strategic partners, vendors, specialists, or other service providers to assist in delivering services.

Use of such providers does not necessarily create a direct contractual relationship between the client and the provider.

24 PRIVACY AND DATA

Use of Stratton websites and systems is also governed by Stratton's Privacy Policy.

Certain services may involve processing information through third-party systems, including CRM providers, hosting services, communication providers, analytics platforms, payment processors, AI providers, and other technology services.

Users and clients are responsible for reviewing applicable privacy requirements associated with their own businesses and customer data.

25 SECURITY

Stratton may implement commercially reasonable safeguards appropriate to the systems and services it manages.

However, no website, software platform, cloud service, communication network, database, or internet-based system can be guaranteed completely secure.

Users are responsible for protecting their credentials and promptly reporting suspected unauthorized access.

26 DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, STRATTON'S WEBSITES, SYSTEMS, SOFTWARE, SERVICES, AI TOOLS, AUTOMATIONS, PORTALS, DASHBOARDS, CONTENT, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

STRATTON DISCLAIMS WARRANTIES NOT EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH DISCLAIMERS ARE PERMITTED BY LAW.

27 LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRATTON MEDIA SOLUTIONS LLC AND ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS, AFFILIATES, PARTNERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO USE OF THE WEBSITE, SYSTEMS, OR SERVICES.

This may include, without limitation, loss of profits, revenue, data, business opportunities, goodwill, or business interruption.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Any additional liability limitations applicable to paying clients may be established by their Services Agreement or other written agreement.

28 INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Stratton Media Solutions LLC and its owners, members, employees, contractors, affiliates, partners, and service providers from third-party claims, liabilities, losses, damages, costs, or expenses arising from or relating to your unlawful use of Stratton services, content or materials you provide, infringement of third-party rights, violation of applicable law, or material violation of these Terms.

Additional indemnification obligations may apply under a separate client agreement.

29 FORCE MAJEURE

Stratton shall not be responsible for delays, interruptions, or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, power failures, internet outages, cyber incidents, labor disruptions, government actions, wars, civil disturbances, epidemics, platform outages, telecommunications failures, third-party service failures, or similar events.

30 COPYRIGHT AND INTELLECTUAL PROPERTY COMPLAINTS

If you believe material hosted or used by Stratton infringes your copyright or other intellectual property rights, please contact:

info@strattonmediasolutions.com

Please provide sufficient information to identify the allegedly infringing material and the rights you believe have been violated.

31 SUSPENSION OF ACCESS

Stratton may suspend or restrict access to websites, software, portals, communication systems, or other services when reasonably necessary to address security threats, misuse, nonpayment, legal requirements, system integrity, or material violations of applicable agreements.

Where appropriate and commercially reasonable, Stratton may provide notice or an opportunity to resolve the issue.

32 MODIFICATIONS TO SERVICES

Stratton may modify, improve, replace, discontinue, restructure, or introduce services, technologies, packages, systems, or features.

Nothing on the website guarantees that a particular service, feature, integration, platform, technology, or pricing structure will remain available indefinitely.

Existing contractual commitments remain subject to their applicable written agreements.

33 MODIFICATIONS TO THESE TERMS

Stratton may update these Terms periodically.

When material changes are made, the "Last Updated" date at the top of this page will be revised.

Continued use of the website or applicable services after updated Terms become effective constitutes acceptance to the extent permitted by law.

Changes to these website Terms do not retroactively modify a separately executed client agreement unless that agreement expressly provides otherwise.

34 SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

35 WAIVER

Failure by Stratton to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

36 ASSIGNMENT

You may not assign your rights or obligations under these Terms without Stratton's prior written consent where consent is legally permitted to be required.

Stratton may assign or transfer its rights or obligations in connection with a merger, acquisition, restructuring, sale of assets, change in control, or other lawful business transaction, subject to applicable law and any controlling written agreement.

37 INFORMAL DISPUTE RESOLUTION

Before initiating formal dispute proceedings, the parties agree to make a reasonable good-faith effort to resolve the dispute informally.

Written notice of a dispute may be sent to:

info@strattonmediasolutions.com

Nothing in this section prevents either party from seeking relief where immediate legal action is permitted or necessary.

38 ARBITRATION AND CLASS ACTION WAIVER

To the extent permitted by applicable law and except where a controlling written agreement provides otherwise, disputes arising from or relating to these Terms that cannot be resolved informally shall be resolved through binding arbitration in Colorado.

To the extent legally enforceable, disputes shall be brought on an individual basis and not as part of a class, collective, consolidated, or representative action.

Any arbitration provision shall be interpreted and enforced subject to applicable federal and Colorado law.

39 GOVERNING LAW

These Terms shall be governed by the laws of the State of Colorado and applicable federal law, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any matter not subject to enforceable arbitration shall be brought in a court of competent jurisdiction as permitted by applicable law and any controlling written agreement.

40 ENTIRE WEBSITE TERMS

These Terms, together with Stratton's Privacy Policy and any other policies expressly incorporated by reference, constitute the terms governing general use of Stratton's website and digital properties.

For paying clients, the applicable Services Agreement, proposal, statement of work, addendum, subscription terms, invoice terms, and other executed agreements may supplement or supersede portions of these Terms.

41 CONTACT INFORMATION

Stratton Media Solutions LLC

Email: info@strattonmediasolutions.com

Website: strattonmediasolutions.com

Questions regarding these Terms may be directed to the email address above.

Effective Date: September 6, 2026

Last Updated: September 6, 2026

These Terms of Service govern access to and use of the websites, portals, communication systems, software platforms, automation systems, client portals, SaaS tools, digital properties, and services operated by Stratton Media Solutions LLC.

By accessing or using our websites, systems, software, portals, communication channels, services, or digital properties, you agree to be bound by these Terms.

1 ELIGIBILITY

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services.

2 SERVICES PROVIDED

Stratton Media Solutions LLC may provide:

  • Website development and management
  • CRM implementation and automation
  • Marketing and advertising services
  • Funnel development and optimization
  • Business consulting and coaching
  • SaaS and white-label software systems
  • AI-powered systems and automations
  • Lead generation systems
  • Analytics and optimization services
  • Client portals and dashboards
  • Future operational, software, AI, or automation services

3 CLIENT AGREEMENTS

If you become a paying client, a separate signed agreement, proposal, invoice, onboarding agreement, or contract may govern the relationship.

4 ACCEPTABLE USE

You agree not to:

  • Violate laws or regulations
  • Attempt unauthorized system access
  • Interfere with system security or functionality
  • Scrape, clone, reverse engineer, or reproduce systems or content
  • Upload malware or malicious code
  • Misrepresent identity or affiliation
  • Abuse communication systems or automation platforms

5 INTELLECTUAL PROPERTY

All website content, branding, workflows, systems, graphics, designs, software structures, automation systems, operational methods, frameworks, templates, written materials, funnels, strategies, AI systems, and digital assets are owned by or licensed to Stratton Media Solutions LLC.

6 CLIENT RESPONSIBILITY

Clients are responsible for legal compliance, marketing compliance, advertising compliance, obtaining user consent, accuracy of submitted information, campaign legality, third-party platform compliance, and content legality.

7 THIRD-PARTY SERVICES

Our systems may rely on third-party providers including:

  • GoHighLevel
  • Stripe
  • Google
  • Meta/Facebook
  • Hosting providers
  • Automation providers
  • Analytics systems
  • White-label SaaS providers
  • AI systems
  • External APIs

8 NO GUARANTEE OF RESULTS

We make no guarantees regarding revenue, leads, conversion rates, search rankings, advertising performance, business growth, coaching outcomes, AI performance, platform availability, or operational results.

9 BETA FEATURES & EXPERIMENTAL SYSTEMS

Certain tools, features, automations, AI systems, integrations, or software functionality may be experimental, beta, testing, early access, or developmental.

10 PLATFORM AVAILABILITY

We do not guarantee uninterrupted access, uptime, availability, or error-free operation of any website, portal, software system, CRM system, SaaS platform, automation system, communication platform, or AI system.

11 PAYMENTS & BILLING

Payment obligations are governed by applicable invoices, contracts, subscriptions, proposals, or service agreements.

12 COMMUNICATIONS CONSENT

By interacting with our systems, you consent to communications through:

  • Email
  • SMS/text messaging
  • Automated messaging
  • Phone calls
  • Social media messaging
  • Voicemail
  • CRM systems
  • AI communication systems
  • Automation platforms

13 ELECTRONIC CONSENT

Electronic signatures, digital acceptances, online approvals, checkbox acknowledgements, emailed confirmations, and electronic records carry the same legal effect as physical signatures.

14 AFFILIATE & REFERRAL DISCLOSURE

Stratton Media Solutions LLC may recommend, resell, white-label, integrate, or refer third-party products, services, software platforms, automation systems, or operational tools and may receive related compensation.

15 DISCLAIMERS

All services, software systems, websites, AI systems, automation systems, portals, dashboards, and materials are provided "AS IS" and "AS AVAILABLE."

16 LIMITATION OF LIABILITY

To the fullest extent permitted by law, Stratton Media Solutions LLC shall not be liable for:

  • Lost profits or revenue
  • Lost data
  • Business interruption
  • Cyberattacks
  • Third-party failures
  • Ad account suspensions
  • SEO losses
  • AI inaccuracies
  • Platform outages
  • Operational disruptions
  • Indirect or consequential damages

17 FORCE MAJEURE

We are not liable for delays, interruptions, failures, or inability to perform caused by events beyond reasonable control.

18 INDEMNIFICATION

You agree to indemnify and hold harmless Stratton Media Solutions LLC and its affiliates, contractors, employees, licensors, and partners from claims arising from your use of services, violations of law, marketing campaigns, business operations, content, third-party claims, or platform misuse.

19 DMCA & COPYRIGHT CLAIMS

If you believe content hosted or used by us infringes intellectual property rights, contact:

info@strattonmediasolutions.com

20 PRIVACY

Use of our systems is also governed by our Privacy Policy.

21 TERMINATION

We reserve the right to suspend, limit, or terminate access to services, systems, portals, accounts, or communications at any time.

22 SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain enforceable.

23 WAIVER

Failure to enforce any provision does not constitute waiver of rights.

24 ASSIGNMENT

We may assign or transfer our rights or obligations under these Terms without restriction.

25 MODIFICATIONS

We reserve the right to update or revise these Terms at any time.

26 ARBITRATION & CLASS ACTION WAIVER

Disputes shall first be attempted to be resolved informally. If unresolved, disputes shall be resolved through binding arbitration conducted in Colorado unless otherwise required by law.

Users waive jury trial rights, participation in class actions, and consolidated proceedings.

27 GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of the State of Colorado and applicable United States law.

28 CONTACT INFORMATION